How does the offering work?

• Customers who participate receive savings through the downstream process.

• The eligibility for the program is determined by the business address.

• Participating customers will submit their invoice for reimbursement directly to Frontier Energy.

• Reimbursement will be paid directly to the participating customer after receiving approval.

• Rebates for eligible vary by equipment type. Please see our Qualified Product List or confirm eligibility by contacting us here.

What resources are provided?

• Dedicated assistance from our team from claim application to payment.

• Access to trainings and demonstrations of eligible equipment.

• Marketing materials for your business—stickers for qualifying equipment and flyers.

• Ongoing support from our team to help answer your questions.

• A Qualified Products List of equipment models, with savings and sales incentive amounts, is available here.

Who can become a participating customer?

Commercial Food Service equipment customers or their authorized representatives who purchase qualifying energy-efficient equipment.

How do I participate?

• Purchase qualifying, energy-efficient commercial food service equipment and are served by AEP Texas.

• Complete the Participation Agreement.

  • Review Participation Agreement.

• Provide the invoice documenting the eligible equipment purchased to a Frontier Energy team member.

Are inspections required?

• To ensure that qualifying equipment is installed at eligible commercial locations within the AEP Texas service territory, Frontier Energy, the program implementer, will conduct visual inspections.

• The inspection will consist of a representative collecting the serial number and taking a photograph of the installed equipment for which the customer has received instant savings.

• The inspection will be scheduled directly with the customer, at the customer’s convenience, and should take about 5 minutes.